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Attention: The Utilities Department will be transitioning residents currently on quarterly billing for Republic Services and Stormwater to monthly billing.
The last quarterly bill will be issued on 04/23/2026, with the first monthly bill to be issued on 07/23/2026.
Any questions, please contact:
Utilities at 321-952-3420 or UtilitiesCustomer.Service@palmbayfl.gov
Public Works at 321-952-3437 or PWCustomerService@palmbayfl.gov

  • Palm Bay Utilities

City of Palm Bay Utilities

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Have an Emergency to Report?

If there is an emergency or service issue that needs immediate attention, please contact our office!

During Normal Business Hours (321) 952-3420 

After Hours (321) 952-3478

Email: ucs@palmbayfl.gov

Customer Care Hours of Operation

Utilities Customer Care
City Hall Annex Building
120 Malabar Road SE Palm Bay, FL  32907

Monday - Wednesday: 8:00 a.m. to 5 p.m.
Thursday: 9:30 a.m. to 5 p.m.
Friday: 8:00 a.m. to 5 p.m.

Payments can also be made over the phone at (321) 733-3069.