Service Availability

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The City of Palm Bay Utilities Department's service area covers a large portion of the City; however, there are areas of the City that do not have readily available water and/or sewer service.

Follow these steps to determine if your area has water or sewer services in place:

Visit the Interactive Map
Input your full address (including City and State) in the Address box.

Private Well to City Water Service - Connecting to City Water

The costs to connect to City Water are based on a standard sized 80 foot lot. Fees are subject to change. Payment plans are available. The meter installation & deposit are not eligible for the payment plan.

Water Service Connection Costs

Main Line Extension Fee: $1,504.00 (calculated at $18.80 per foot for an 80 ft. lot)
Water Capital Charge: $2,049.00
Meter Installation: $694.98
Deposit: $100.00 (This is refundable after 36 months of timely payments)
Total Initial Cost: $4,347.98

Payment Plan - City Water

All estimates include a fixed $10.00 monthly service charge.

1 Year Term: $306.08 total monthly payment ($296.08 estimated payment + $10.00 service charge).
2 Year Term: $158.04 total monthly payment ($148.04 estimated payment + $10.00 service charge).
3 Year Term: $108.69 total monthly payment ($98.69 estimated payment + $10.00 service charge).
4 Year Term: $84.02 total monthly payment ($74.02 estimated payment + $10.00 service charge).
5 Year Term: $69.22 total monthly payment ($59.22 estimated payment + $10.00 service charge).

Connecting to City Sewer

The costs to connect to City Sewer are based on a standard sized 80 foot lot. Fees are subject to change. Payment plans are available. The deposit is not eligible for the payment plan.

Line Extension Fee: $2,370.40 (calculated at $29.63 per foot for an 80 ft. lot).
Sewer Capital Charge: $3,300.00.
Deposit: $100.00 (Refundable after 36 months of timely payments).
Total Initial Cost: $5,770.40.

Payment Plan - Sewer

All estimates include a fixed $10.00 monthly service charge.

1 Year Term: $482.59 total monthly payment ($472.59 estimated payment + $10.00 service charge).
2 Year Term: $246.27 total monthly payment ($236.27 estimated payment + $10.00 service charge).
3 Year Term: $167.51 total monthly payment ($157.51 estimated payment + $10.00 service charge).
4 Year Term: $128.13 total monthly payment ($118.13 estimated payment + $10.00 service charge).
5 Year Term: $104.51 total monthly payment ($94.51 estimated payment + $10.00 service charge).

Here's how to Get Connected

Determine if Water or Sewer Service is Available in Your Area with our Interactive Map
Determine Your Connection Costs
Please contact our Customer Care Office to verify your specific costs.
Email Customer Service or call (321) 952-3420
Complete a Residential Application
Pay the Connection Charges

How do I Set-up a Payment Plan for My Connection Costs?
As a courtesy, the Palm Bay Utilities Department offers Connection Payment Agreements to owner-occupied residential accounts, providing those customers with the opportunity to pay their connection costs for up to five years. An appointment is required to set up a payment plan. Call Palm Bay Utilities Customer Care Division at (321) 952-3420 to schedule an appointment.
Get Connected to the System (From Septic to Sewer)
- Once the application process is complete, the Utilities Customer Care Office will issue a work order to have the clean-out and/or tap-in point located for the sewer service lateral connection.
- It is recommended that you obtain the services of a licensed septic tank contractor to perform the abandonment of the septic tank. The contractor or the property owner will need to obtain a permit from the Department of Health's Environmental Health Services Office. You may contact the Department of Health by calling (321) 633-2100 and selecting option 1.
- A building permit will also need to be obtained from the City's Building Division located in the City Hall Annex at 120 Malabar Road SE. Phone: (321) 953-8924.
- Once permits have been obtained from Department of Health and the Building Division, the licensed septic contractor will perform the abandonment. An environmental health inspector will conduct an on-site inspection at the time of abandonment.
- It is recommended that homeowners obtain the services of a Florida licensed and insured plumber to perform the connection from the sewer lateral to your home. It is also recommended to perform this connection prior to septic tank abandonment so there will not be an interruption of service.