Available now, the City of Palm Bay’s new Utility Bill Payment System, Invoice Cloud, makes your account easier to manage than ever before. With simple and secure navigation, you can pay the most convenient way for you - online, by text, or by phone anytime, 24/7. 

Customers have the option to receive email reminders when a payment is due and a confirmation after making a payment. 

You asked we listened! Utility account holders will now be able to enjoy electronic payment options that are available anytime, anywhere.

• View your bill and make a payment from anywhere you have internet access.
• Set it and forget it with AutoPay – no more missed or late payments.
• On the go? Choose to Pay by Text to receive notifications about your bill – and pay via text message.
• Go Paperless to reduce paper waste and help protect the environment.
• Schedule your payment for a specific future date (before the due date).
• Prefer the phone? Use our secure, automated 24/7 phone service using your landline or mobile phone.

The Palm Bay Utilities Department cares about your feedback and we proudly incorporated suggestions directly from the community into this new and improved system! 

To learn more, please visit www.PBUD.org to access your account, sign up for pay by text, automatic payments, or paperless billing. 

For questions or concerns regarding How to Register for our new system or to pay using our automated phone service contact Customer Care at 321-952-3420.