Customer Care is upgrading to a new utility billing system to better serve you! As part of this transition, our office will have temporary service interruptions.
Key Dates to Know:
June 15–18: Extended lobby hours until 6:00 PM to assist customers before the transition.
June 18–22: Invoice Cloud payment system will be unavailable. During this time, no late fees or service shutoffs will be processed.
June 19- Customer Care lobby will be closed for system upgrades and preparation.
June 22: We will reopen with our new system in place!
June 22–26: Please expect longer wait times as our new system comes online. We appreciate your patience as we work to make this transition as smooth as possible.
Emergency utility services will remain available:
321-952-3420 or 321-952-3478 for after-hours emergencies.
Thank you for your patience and understanding as we improve our services for you!
