BridgePay Network Solutions, our third-party credit card processing vendor, is experiencing a nationwide service disruption. As a result, the City's online billing payment portal is currently unavailable. We do not have an estimated restoration time.

Payment options during the outage:

• Utility payments:
  Customers may make in-person cash, check, or credit card payments at Building E next to City Hall, located at 120 Malabar Road, Palm Bay, FL 32907. The online/phone portal can still accept checks. Check or money order payments may also be placed in the drop boxes at the front or back of City Hall.

• Building Department:
  In-person cash or check payments are accepted inside Building E next to City Hall.

• Growth Management and Business Tax Receipts:
  In-person check or money order payments are accepted at City Hall.

• Public Works:
  In-person check or money order payments are accepted inside Building E next to City Hall.

We apologize for the inconvenience and appreciate your patience.

For the latest updates directly from BridgePay, please visit their status page: https://status.bridgepaynetwork.com/